Using AI to Solve Societal Problems


     The concept of using artificial intelligence (AI) to address societal issues is entering a new era of development. It's not just about increasing efficiency in tasks but also about opening up significant opportunities for sustainable development in both private and governmental sectors worldwide. With AI's capabilities in processing large-scale data and learning, we are witnessing increasing expectations in using AI to tackle complex problems and accelerate progress in various domains. Here, we present "AI for Social Problem Solving: Opportunities for Sustainable Development," examining the benefits and opportunities arising from the use of AI at different levels.





Using AI for Sustainable Societal Benefits


  1. Enhancing Public Operations Efficiency

Utilizing AI for planning surveys and data analysis can reduce time and resources spent by governments, resulting in more efficient operations. This includes managing population data, health promotion planning, and urban development.


  1. Supporting Human Capacity Development

AI not only serves as a tool but also an opportunity to create tools and platforms for developers and researchers to develop and test new solutions for sustainable social development.


  1. Improving Public Service Accessibility

AI can help make public services more user-friendly and efficient by enhancing government responsiveness and service delivery, such as using Chatbots to address financial transaction queries or health services.


  1. Reducing Inequality

With AI's ability to process large datasets, decisions made by governments can become fairer, reducing inequalities in access to services or rights.


  1. Assisting in Crisis Management

AI has the potential to assist governments in dealing with crises such as disease outbreaks, economic crises, or disaster prevention.


  1. Fostering Sustainable Innovation

Using AI to address societal problems should focus on creating sustainable and community-beneficial innovations, not just solving current issues but also considering future impacts.


  1. Transforming Education Systems

AI can help transform education systems to better meet the needs and potentials of students, providing personalized learning support and creating teaching and learning tools.


  1. Promoting Community Familiarity with Technology

Using AI in local community projects can increase familiarity and understanding of technology, making technology more efficient in daily life.


  1. Developing Governance Systems

Using AI for social data analysis and prediction can lead to more comprehensive and efficient governance, reducing risks and increasing government efficiency.


  1. Building Recognized and Collaborative Communities

AI is not just a problem-solving tool but also a tool for building recognized and collaborative communities to address societal issues. Using AI for the benefit of everyone in the community is essential.



Using AI to Promote Equity and Justice


     The use of artificial intelligence (AI) to promote social equity and justice is not only about creating individual benefits but also has long-term societal implications. Having responsibility in AI usage is crucial to help build opportunities and fairness for society in the future sustainably and to truly benefit everyone in the community.


  1. Using AI for systematic social data processing can generate accurate and equitable data, which can be used for more efficient analysis and development programming.


  1. Reducing Privilege and Creating Fairness

AI can assist in creating modern and accessible services, allowing everyone, including marginalized groups like small traders or the general public without social positions or needing assistance, to access services and information equally.


  1. Reducing Inequality in Service Access

By using AI to create easy-to-use applications or platforms, everyone can access technology and efficient data equally, such as online learning apps or online medical services.


  1. Using AI for Analysis and Policy Enhancement

AI can help in analyzing large data to support fair and equitable policy development by considering data from all sides and creating policies suitable for every group.


  1. Creating Easy Access Tools and Applications

Developing easy-to-use tools and applications with AI can increase opportunities for everyone to access technology and efficient data.


     Using AI to Promote Equity and Justice in Society is not just about reducing inequality and increasing opportunities for everyone but also about creating a fair and equitable society in all aspects. Using AI for the maximum benefit of society in the long term is another important step in the sustainable development of society.




Example: Tools and Applications Using AI to Promote Equity and Justice in Society


"Fairface" App

Fairface is an application that uses AI to check in medical services by examining patients' facial photos to find equity in disease treatment.


AI-based Education Assessment System

Some educational systems use AI to automatically assess students' results, considering test scores, class attendance, and other activities to ensure fair and unbiased assessments.


Data Analytics Tool for Public Policies

AI-based data analytics tools analyze social data, such as human rights violations statistics, public service usage, or access to key services, to help develop fair and equitable policies.


Chatbot Usage in Business and Public Services

Many companies use Chatbots with AI to respond to customer queries, focusing on equity in service provision and information.


Food Delivery Planning System for Vulnerable Groups

There's an AI system that assists in planning food delivery for vulnerable groups, such as the elderly or critically ill, to ensure fair and equal service.


"JustCity" App for Complaints and Suggestions

JustCity is an app that uses AI to receive complaints and suggestions from the public to help identify and solve societal issues, focusing on equity in problem-solving.


Online Petition and Debate Platform

There are platforms that use AI to create a neutral and equitable environment for online petitioning and debate, allowing everyone to participate and support equally.


     Using AI to Promote Equity and Justice in Society is not just about reducing inequality and increasing opportunities for everyone but also about creating a fair and equitable society in all aspects. Using AI for the maximum benefit of society in the long term is another important step in the sustainable development of society.


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